Q

How do I check the status of a power outage?

A

To check the status of your power outage, search or locate your address on the outage map and click the circular outage icon. That will pull up an Outage Information screen that offers you an estimated restoration time (ERT) along with when the outage was reported, cause and crew status. 

In some major outage or storm situations, an ERT cannot be identified; head to our map guide to get in-depth information on how ERTs may work during a storm or major outage.