Evergy Connect

Connect with us for face-to-face (or virtual) account support and assistance.

To provide you with in-person options, our specialists can assist with your home or business account and help you explore options that suit your lifestyle. We offer services like... account support, energy-efficiency demonstrations, smart transportation information, children's learning and self-service kiosks. Or find financial help online as well. 

Walk-in hours

Monday-Friday: 9 am-4 pm
1710 Paseo Blvd., Kansas City, MO 64108 
Please note hours are subject to change

Virtual appointment hours

Monday-Friday: 9 am-4 pm
Call 816-414-4500 or email evergyconnect@evergy.com for an appt. Please have Zoom downloaded

  • Masks are available for all (employees and customers) when inside Connect but not required
  • Customer areas are newly designed to optimize safety
  • Cleaning supplies available at your disposal to clean off areas, if it makes you feel more comfortable
  • Glass dividers separate employees and customers for health safety

Connect is closed on the following holidays: New Year’s Day, Presidents' Day, Good Friday, Memorial Day, Independence Day (July 4), Labor Day, Columbus Day, Veterans Day, Thanksgiving and the day after, and Christmas Day.