Evergy Connect

Your in-person customer assistance center. Learn more about our services and visit one of our TWO LOCATIONS today.

Walk-in hours

Monday-Friday: 9 am-4 pm
1710 Paseo Blvd., Kansas City, MO 64108 OR
111 S. Ellis St., Wichita, KS 67211

Please note hours are subject to change

Virtual appointment hours

Monday-Friday: 9 am-4 pm
Call 816-414-4500 (Kansas City) or 316-440-2070 (Wichita)—or email evergyconnect@evergy.com for an appt. 
Please have Zoom downloadedPara hablar con nosotros en español, envíe un correo electrónico wichitaconnect@evergy.com

Connect is closed on the following holidays: New Year’s Day, Presidents' Day, Good Friday, Memorial Day, Independence Day (July 4), Labor Day, Columbus Day, Veterans Day, Thanksgiving and the day after, and Christmas Day.

Making connections to help you save

At Connect, we understand everyone's energy needs are different. That's why we believe in a personalized approach to customer service. Our team of specialists provide one-on-one support for a variety of services, including: bill pay, payment assistance resources, energy-efficiency demonstrations and more!

Additional Safety Precautions for Your Visit

  • Masks are available for all (employees and customers) when inside Connect but not required
  • Customer areas are newly designed to optimize safety
  • Cleaning supplies available at your disposal to clean off areas, if it makes you feel more comfortable
  • Glass dividers separate employees and customers for health safety


More Resources, Updates and Events

Evergy Connect Specialist helping a customer with an application for utility assistance

Behind on bills? We can help.

Our specialists know the ins and outs of financial assistance resources that help with utility bills and much more. Set up an appointment to walk through your options. You can also explore our financial help resources online.

View Payment Help Options