Get in touch with us...

We're here to help. Find what you need using our options below.

Contact informationService areas

For Kansas Metro, Missouri Metro and Missouri West: 888-471-5275
For Kansas Central: 800-383-1183

Not sure which service area you're in? Simply look in the top-left of this screen to see your location or click "Select Your Location" to find out. You can also view your location on your bill. Find out how.

Have a question? Visit our Help Center to find answers.

Report outages

Report an outage by phone or online, or report a streetlight outage. As a preventative outage measure, you can also request tree trimming at any time. 

Download the free Evergy App

Report outages, view and pay your bill, view your usage, start/stop service and more. 

Link to Download on the Apple App StoreLink to Get It on the Google Play Store

Report a Scam

Have you received a suspicious phone call or email claiming to be from Evergy? Please report any suspicious contact via our Scam Report form!

Contact us by mail

If you'd like to reach us by mail or mail in your bill payment, take a look at how to mail a payment.

Call before you dig

Did you know you can also be a part of our customer advisory panel and share your opinion through our online surveys? We can use your feedback for a number of reasons, including program input, product interest and better ways to serve our community. You'll also be entered in a drawing for one of 10 $200 Amazon gift cards each quarter that you complete a survey. Enroll now.