Medical Customer Program
If you rely on life-support equipment, we want to help you make special arrangements during outages.
If you are home-bound and rely on electrically operated life-support equipment that doesn’t have a backup power supply, we can help you make special arrangements during power outages.
- We’ll provide you with a special phone number to call during outages.
- The program doesn’t guarantee continuous service, but it does make it easier to report any outages and track restoration efforts.
- As a backup during weather-related outages, we encourage you to seek a backup power source or develop a plan for relocating until your power is restored
Please fill out our medical customer program application to see if you qualify.
If you're concerned about power outages but aren't a part of our medical customer program, learn about our restoration process to understand when/how power is restored. You can view the outage map to find an estimated restoration time (if available) for your outage.
