Energy Assistance

When our customers are facing financial challenges, we're here to help.

We strive to be one less worry. And in times of uncertainty when money is tight, it's more important than ever that our customers can count on us to be there when they need it most. That's why we have a team of dedicated energy assistance specialists.

They know the ins and outs of financial assistance resources that help with utility bills and much more. In 2021, they connected customers with more than $47 million in utility payment assistance through:

  • 335 outreach events in person and online that helped over 10,000 customers
  • Face-to-face and virtual consults at Evergy Connect that assisted over 7,000 customers 

Meet the Team 

Photos of Evergy Energy Assistance specialists

From setting up a payment plan to applying for government assistance, we offer 1:1 support. Because everyone's needs are different, we're there to help every step of the way.