Evergy Home Wiring and Surge Protection Plans

Home Protection Plans to End December 1, 2026

Evergy’s Surge and Wiring Home Protection Plans will no longer be available for customers after December 1, 2026.

What this means for you

Your current Home Surge Protection, Home Wiring Protection and/or Water Heater Repair Service will continue as usual until December 1, 2026. After that date, Evergy will no longer provide or service these plans.

A new option for your home protection: Oncourse® Home Solutions

Evergy has identified Oncourse® Home Solutions, a nationally recognized provider of home protection programs*, as offering surge protection at a competitive price point, so you can stay protected without a gap in coverage.

Enroll Today

What's next?

Review your options by downloading this PDF to compare plans or calling us before December 1, 2026, at 816-472-0432 if you have questions or need to file a claim.

Enroll with another third-party home warranty provider if you’d like to continue coverage beyond December 1, 2026. Evergy has identified Oncourse Home Solutions as an option to minimize potential service disruptions, offering coverage options at comparable monthly prices; however, you are free to choose any home protection service provider that meets your needs. You can enroll with Oncourse by calling 833-289-1856 or visit Oncourse.com/Evergy. If you choose to enroll with a third-party provider before your Evergy protection program ends, it will automatically cancel your Evergy Home Protection plan to avoid overlapping coverage.

Enroll with Oncourse

You can check out our FAQs below to find answers to any additional questions. We’ll continue to share updates and resources throughout 2026 to help you understand your options and make the transition as smooth as possible.

Frequently Asked Questions

Surge Protection

The surge protection device installed at your meter will remain in place and continue to function. After the program cutoff date, Evergy and Oncourse will no longer service, maintain or repair the device.

If your device stops functioning before December 1, 2026, please call the Home Protection Services team at 816-472-0432.

The surge protection device may remain on your home. However, Evergy and Oncourse will no longer service or maintain the device, apart from removing the device.

If a replacement is needed, a licensed electrician may be able to replace it with a new device that the customer purchases independently.

General

If no action is taken, your Evergy Home Protection Plan will end on December 1, 2026, and you will no longer have surge, wiring or water heater protection through Evergy or Oncourse. Your will also no longer be billed for the home protection plan on your monthly bill.

To confirm which plan(s) you are currently enrolled in, please refer to your Evergy bill. On page 2, look for the “Billing Details” section, where your plan will be listed (i.e., “Surge Protection Basic”). You can also view this information at any time by logging into your account at evergy.com and reviewing your billing details.

Customers can continue to contact Evergy with questions about their current Home Protection Plan through the December 1, 2026 by calling 816-472-0432. Questions about Oncourse coverage and enrollment should be directed to Oncourse Home Solutions at 833-289-1856 or visit Oncourse.com/Evergy.

Evergy regularly evaluates its products to ensure they align with customer expectations, operational capabilities, and long-term value. The decision to phase out the Home Protection Plans allows Evergy to focus on its core services while helping customers maintain protection through an experienced third-party provider.

All Evergy Home Protection Plans will end on December 1, 2026. Coverage will not be available through Evergy after that date.

Coverage will not transfer automatically. Customers must actively enroll with a third-party provider, i.e., Oncourse Home Solutions, to continue coverage.

Exact matches are not required. Customers may select a new plan or combination of plans that best meet their needs.

Third party warranty providers may offer surge protection, interior electrical line, and water heater repair and replacement options that are comparable to Evergy’s Home Protection Plans. Coverage limits, terms and structure may differ, so customers are encouraged to review plan details carefully.

Filing Claims & Coverage Timing

Yes. Customers enrolled in an Evergy Home Protection Plan may continue to file eligible claims for covered events that occur before December 1, 2026.

Enrolling with a third-party provider automatically cancels your Evergy Home Protection Plan. Future claims will be handled directly by the new provider once coverage is active.

If you are a part of our water heating protection, you can view water heating terms and conditions. Or view Evergy's surge protection terms and conditions and wiring protection terms and conditions.

Evergy Home Protection Programs are not regulated by the Missouri Public Service Commission or the Kansas Corporation Commission. Oncourse Home Solutions programs are offered and administered solely by Oncourse, not Evergy, and are optional. Enrollment is not required to receive or maintain Evergy utility service. Oncourse is not an affiliate of Evergy.

*The Surge Protection Program offered by Oncourse does not include a surge protection device. Evergy customers can keep the surge protection device installed by Evergy; provided, however, Oncourse will not install, maintain, replace or warranty the operation of that surge protection device as part of its Surge Protection Program.