Preventing Outages
Outages can be disruptive, which is why work to ensure proactive and preventative measures are in place.
Although it's not always possible to prevent power outages from happening, we use predictive practices and proactive maintenance to reduce the number of customer outages and the time customers spend without electricity when outages occur.
One of the most important things we do to prevent outages is trim trees. Through our enhanced vegetation program, we've reduced tree-related outages in trimmed areas by over 60%. Crews routinely walk the electric circuits path to perform maintenance. This means they may be in yards or alleys. All Evergy and contract crews carry employee ID and will provide credentials if asked.
Wildlife prevention equipment
We care for wildlife and don't want to see them get hurt on energized equipment or disrupt power for our customers. One challenge with wildlife related power outages is that different areas of our service territory have different wildlife problems. In some areas, birds may be the problem, while in others it might be raccoons, snakes or squirrels.
Predictive maintenance
Predictive maintenance (PdM) technologies allow Evergy to detect problems closer to when they occur. This helps prevent more serious problems and power outages that require unplanned maintenance. PdM such as infrared thermography (IR), Corona, Dissolved Gas Analysis (DGA) and Doble testing processes help to test equipment health.