Financial Help

Assistance and online payment plans are available to you.

Get caught up on bills or explore assistance programs

Assistance can take up to 30 business days to apply to your account, so don't forget to set up a payment plan as well.

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Earned Income Tax Credit (EITC) helps low- to moderate-income workers and families receive a tax break. Check out more info and eligibility requirements below. 

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This way, you see local, relevant assistance information personal to you. 

Medical Customer Program

If you're home-bound and rely on electrically operated life-support equipment, we can help you make special arrangements during outages. Find out more >>

Adjustable Due Date

If you rely on Social Security or Supplemental Security Income (SSI), schedule your payment dates to align with your benefits and avoid late payment hassles. Start an application >>

Special Friend

If you're 60 or older and disabled or often away from your home for long periods, you can identify a friend, relative or agency to contact if your payment becomes overdue. These special friends aren’t responsible for your bill, but they can help you avoid potential service disconnection. To enroll, call us at 888-471-5275.
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