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Moving
Whether you're moving within Evergy service areas, stopping service with us or starting service as a new customer, follow these options.
/services/movingElectric Service Standards
View Evergy's Electric Service Standards
/partner-with-us/construction-and-upgrades/electric-service-standardsMeter Information
Find out how to read and understand your electric meter.
/manage-account/billing-link/understanding-my-bill/meter-informationDonations
Join us in helping low-income residents pay their heating, cooling and water bills.
/community/donationsFinancial Help
Financial assistance and online payment plans are available.
/manage-account/billing-link/financial-helpFinancial Help
Financial assistance and online payment plans are available.
/manage-account/billing-link/financial-helpRate Information
Find an overview of rates, service areas, detailed tariff documents, and rules and regulations set by your state's regulatory commission.
/manage-account/rate-informationRestoration Process
Restoring power is complex. Learn how Evergy brings the community back online after a power outage.
/outages/understanding-outages-link/restoration-processConnect
Our team of specialists provide one-on-one support for a variety of services, including payment assistance resources, bilingual representatives, energy-efficiency demonstrations and more!
/community/community-involvement/connectBill Definitions
Find detailed explanations of charges, fees, adjustments and other general energy terms.
/manage-account/billing-link/understanding-my-bill/bill-definitionsReliability Hub
Your electricity comes from a variety of energy sources, which helps keep it reliable and affordable
/smart-energy/environmental-impact-link/reliability-hubAffordability Hub
Flexible rate options, to align with your personal budget, lifestyle and usage behaviors provide a more personalized energy experience.
/smart-energy/environmental-impact-link/affordability-hubSustainability Hub
Generating power that is cleaner, more affordable and more reliable than ever before—that’s our vision for a sustainable energy future.
/smart-energy/environmental-impact-link/sustainability-hubFinancial Help
Financial assistance and online payment plans are available.
/manage-account/billing-link/financial-helpEnergy Theft
Reporting energy theft helps keep our community safe and prevents cost increases.
/outages/safety-link/energy-theftConstruction and Upgrades
The decisions you make about your electrical service can affect your construction budget. These resources can help you anticipate and control costs.
/partner-with-us/construction-and-upgradesRate Overviews
View detailed information about your rates.
/manage-account/rate-information-link/how-rates-are-set/rate-overviewsUtility Scams
Scammers pretend to be a local utility to steal information or money. Learn how to stay protected.
/community/safety/utility-scams
